Shipping & Returns

Minigrid ships within Canada using Canada Post Expedited Parcel service, which includes insurance and a tracking number. In Canada typically delivery is within 3-5 business days.

For US customers we use Canada Post's Tracked Packet USA service, which includes $100 (CDN) insurance and a tracking number. Please note that clearing US customs may add up to two weeks to delivery times. NEW for US customers! Canada Post and the USPS require your phone number now. Please include it when creating your login.

We also use Canada Post to send overseas, but it does not include insurance or tracking, and delivery times can be 5-8 weeks! We can ship with Canada Post's Surface Parcel International service at your request, which includes insurance and tracking, with similar delivery times. The cost is a bit more than triple regular surface.

Taxes

All residents of Canada are charged 5% GST, except Newfoundland and Labrador, New Brunswick and Ontario, which are charged 13% HST. PEI and Nova Scotia residents are charged 15% HST. Books are taxed 5% in all provinces and territories.

Payment

We use Paypal as our automated payment method. If you choose to send us a postal money order, please ensure that it is in Canadian Dollars and note that we will ship when we receive payment.

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