Shipping & Returns

 

Mini Grid ships within Canada using Canada Post Expedited Parcel service, which includes insurance and a tracking number. Typical delivery in Canada is within 3-5 business days.


For US & International customers we use Canada Post's Tracked Packet service, which includes insurance and a tracking number. Please note that clearing customs may add up to two-three weeks (US) and five-eight weeks (Overseas) to delivery times. Canada Post and the USPS require your phone number. Please include it when creating your login. 

 

Please Note: International shipping rates are only ‘best’ estimates generated by the system.

Mini Grid shipping charges are closely based on the cost we’re charged from Canada Post.  On US & Overseas orders there is typically a ‘supplemental shipping surcharge’.  International customers will be contacted prior to shipment with the surcharge amount.  If the amount is unsatisfactory, the customer may cancel the order with full refund.

 

Taxes
All residents of Canada are charged 5% GST, except Newfoundland and Labrador, New Brunswick and Ontario, which are charged 13% HST. PEI and Nova Scotia residents are charged 15% HST. Books are taxed 5% in all provinces and territories.

 

Payment
We use Paypal as our automated payment method. If you choose to send us a postal money order, please ensure that it is in Canadian Dollars and note that we will ship when we receive payment.

 

 

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